How memberships work at Tortoise
Gym membership re-imagined

There are two elements to membership at Tortoise gym in the Vero Centre in Auckland CBD:
1. The gym membership itself
2. Access to the gym inside the Vero Centre
So, let’s start with the second one first 😉.
2. Access to the Vero Centre
Because Tortoise gym is inside the Lower Lobby of the Vero Centre, you need to be able to get into the Vero Centre building itself.
Now, if you only ever plan to work out during office hours, then that’s no problem. But for all the rest of us, who might be running late, or early, you will want after-hours access, which includes weekend access. For that, you need a Vero Centre access card.
If you work in the Vero Centre, you likely already have such an access card. We just need to know the number in the top right corner of that card to be able to get gym access assigned to that card. E-mail that number to us at cbdgym@tortoise.nz once you have setup your membership.
If you do NOT work in the Vero Centre, and you want access out-of-hours (recommended), you can purchase from us a Vero Centre access card. They cost $60 and, because they are a physical item, you will need to pick that up from us, and pay for it, during working hours. E-mail us at cbdgym@tortoise.nz if that’s a problem or you have any questions about it or you want to book a time to visit.
1. The gym membership
The gym membership itself is easy. We let you do this yourself. You can join on-line or in our app. Just follow the links and prompts from our website, www.tortoise.nz
You set up, and manage, your own membership. We enable this on-line, if you are on a desktop or tablet, or in our Tortoise app, if you are on your phone. We put you in charge, and ask you to take responsibility for, and organize, your own payments and any other elements of your membership (including both pauses and cancellation).
We enable you to establish and manage your own membership, but we are here to help, so don’t be afraid to reach out to us at cbdgym@tortoise.nz
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