Take Back Control of Your Gym
Tortoise is built for gym owners who want full control over their memberships, revenue, and operations—without unnecessary middlemen or outdated systems getting in the way.
🚀 Automate memberships, payments, and access control
💰 Get paid faster—same-day bank-to-bank payments
📱 Modern, mobile-first platform for a seamless experience
🔐 Reduce admin and secure your gym with digital access
Why Choose Tortoise?
No More Billing Companies Holding Your Revenue
Traditional direct debit systems delay your payments and add penalties for missed payments. With
Tortoise, you get
instant, same-day transfers directly from your member’s bank to yours—no delays, no hidden fees.
Fully Automated Gym Management
- Members sign up, pay, and manage their own memberships via the mobile app.
- Automatic payment reminders reduce overdue accounts.
- Real-time data lets you
track sign-ups, payments, and gym visits at a glance.
Branded For Your Gym
Tortoise works behind the scenes—your members see your gym's branding, logo, and name, not ours.
📲 Your gym’s name appears on the
App Store, Play Store, and mobile app.
You will see mobile phone screenshots throughout this website that are examples from a gym using our software
Frictionless Member Access
- 24/7 digital access with secure, phone-based keyless entry.
- No key fobs required—members get instant access after their first payment.
- Payments & access are linked—if a member stops paying, their access is automatically paused (with customizable grace periods).
Lower Costs, Higher Profits
💡 Low monthly costs and commission rates
💰 You decide whether to pass credit card fees to members or absorb them
📉 Reduce staff hours spent on admin and payment follow-ups
Powerful Insights at Your Fingertips
The real-time
performance dashboard gives you instant access to:
📊
Member activity – Who's visiting, when, and how often.
💳
Payments & subscriptions – Track revenue in real time.
⚡
Trends & reports – Optimize pricing and member retention strategies.
Everything is browser-based—access from anywhere, on any device.
Additional Features
Customizable new member questionnaire
Track how members heard about you & their experience level.
Cancellation tracking
Find out why members leave and adjust your offerings.
Direct member messaging
Members can contact you via the app, with messages sent to your preferred email address.
How to Get Started
1.
Sign Up
Get started with an automated gym management system.
2.
Set Up Payments
Connect Akahu & Stripe for fast transactions.
3.
Automate Everything
Let Tortoise handle memberships, billing, and access control.
4.
Grow Your Gym
Focus on members while we handle the tech.
Frequently Asked Questions
How do members sign up?
Members sign up directly through your gym’s mobile app or website. No staff intervention is needed—everything is self-service.
Can members pause or cancel their memberships?
Yes! Members can pause, change payment dates or frequency, or cancel their memberships directly in the app. This reduces admin workload for your team.
How does payment processing work?
Tortoise uses Akahu (for bank payments) and Stripe (for card payments). Bank payments arrive the same day with no processing delays.
What happens if a member misses a payment?
- Members are not penalized for late payments.
- They receive an automatic notification and can resolve the issue in-app.
- If payment isn’t received, access is paused automatically (with a grace period, if enabled).
Does Tortoise integrate with existing gym systems?
Tortoise is a standalone gym management solution but can be used alongside other tools. Contact us for integration options.
How secure is Tortoise?
Tortoise is hosted on Amazon Web Services (AWS) with multi-factor authentication and real-time encrypted backups, ensuring data security and compliance.